Privacy Policy

Last Updated: January 1, 2025

1. Introduction

3D Additive Industry Company Limited ("we", "our", or "Company") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect the following personal information:

  • Personal information such as name, email, phone number, address
  • Usage information such as order history, website usage
  • Technical information such as IP address, browser type, cookie data
  • Payment information (through trusted payment service providers)

3. How We Use Information

We use your personal information to: manage your account and provide services, process orders and payments, send marketing communications and promotions (with your consent), improve our website and services, respond to your inquiries and complaints

4. Disclosure of Information

We may disclose your personal information to: service providers who help us operate our business (such as payment processors, shipping providers), government authorities when required by law, with your consent

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to: access your personal information, correct your personal information, request deletion of your personal information, object to processing of your information, request transfer of your personal information

7. Changes to Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or email.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: sales@3dai.co.th